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Debt Collectors Popping Up on Facebook and Twitter

We're spending more of our time on sites like Twitter and Facebook, communicating with friends and family and acquaintances. For some people, Twitter and Facebook are their primary means of communication.

It only makes sense that debt collectors are starting to use these sites too.

As Carter Dougherty reports for Bloomberg News, one 47-year-old Facebook user logged on and was told to call "Mr. Rice" about the debt she owed. Debt collector Rice messaged her Facebook inbox (which functions like a cross between real-time chat and email).

She felt this "crossed the line," having already been in constant contact with the collection firm by mail and phone.

The federal authorities - the Federal Trade Commission and the new U.S. Consumer Financial Protection Bureau - are gearing up to crack down on "bad actors," as CFPB director Richard Cordray says, including debt collectors who get online and violate the Fair Debt Collection Practices Act on Facebook, Twitter, and other sites.

At least that's the hope.

The law is in no way clear or established when it comes to how far debt collectors can go in an effort to collect debts online.

At Ledford & Wu, we handle all types of bankruptcy and consumer protection cases, including those cases where people are being harassed and abused by overly-aggressive debt collectors. To learn more, read our Chicago to-do list for FDCPA debt collector violations.

Source: Debt collectors are going after people on social media

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